Join our mailing list to receive email alerts about upcoming sales and product offerings from TransAct Supplies, your one-stop-shop for POS supplies.

Press Releases »

09.08.2010
TRANSACT TECHNOLOGIES TO SHOWCASE BEST-IN-CLASS RECEIPT PRINTERS AT SYMITAR 2010 EDUCATIONAL CONFERENCE AND TECHNOLOGY EXPO →

Events »

Sept 15-16
Symitar Educational Conference & Technology Expo →

Epic 880™

Table of Contents

1. Where can I order paper?

2. Where can I get parts?

3. Do you offer a repair service?

4. What communication interface do I have?

5. What are the Epic 880 printer standard features?

6. What printer driver should I be using?

7. When I print to my Epic 880 printer nothing prints?

8. How do I know what firmware is currently in my Epic 880 printer?

Where can I order paper?
Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com.

Where can I get parts?
Parts can be ordered online through our TransAct Supplies website at www.transactsupplies.com.

Do you offer a repair service?
Yes, we offer repair of the Epic 880 printer at one of our Repair Centers in and outside the United States. Please use our convenient RMA web form. Click here

What communication interface do I have?

USB and RS-232 communications are supplied through interface connections at the rear of the printer, as illustrated in the figure. The Serial RS-232 interface connector is a locking Molex connector and the USB interface is a standard USB B connector. Power is supplied through a locking 4-pin Molex connector as shown.

What are the Epic 880 printer standard features?

Standard Features

The following features are standard for Epic 880TM printers:

Integrated printer mechanism/main controller PCB architecture

Variable length presenter, capable of handling from 63.5 to 254 mm. (2.5 -10 inches) length tickets

Full-cut auto-cutter module as part of printer mechanism

Minimum 150 mm (6.0”)/second print speed (monochrome black text)

203 dpi print resolution (8 dots/mm.)

Special print scalable to 8x with reverse, underscore, italic, and bold print

44/57 characters per line for 80 mm paper width

Face-up print orientation

ASCII and Unicode character encoding

Ladder and fence barcode printing supporting UPC-A, UPC-E, EAN13, EAN8, Code39, ITF, CODABAR, Code93, Code 128, Code31, and Interleaved 2 of 5

Serial RS232C and USB interfaces built into main controller PCB

Selectable baud rates

Drivers for Windows XP and XPe

4 MB minimum flash memory and 8 MB RAM

Ithaca command set emulation

Power: 24 VDC

Power Connector: 4 pin Molex

Paper Out, Paper Cover-Open, Paper Low, Top-Of-Form, Jam Detection, Transport Ticket Taken, Head Temperature, and Ticket Retract sensors

Ticket retract feature

Power and error LED(s)

Paper feed button

Easy paper loading

Portrait or landscape printing under Windows

Internal counters to track number of hours on, cuts completed, lines fed, and error conditions

Capable of handling a 152 mm. (6.0 inch) diameter, 82.5mm. wide paper roll

Compliant with RoHS (Restriction on Hazardous Substances)

Bezel assembly with LEDs (translucent blue)

Optional Features

The following options are available:

80mm paper guide

Lower paper guide

Additional or custom fonts or character sets.

Custom emulations (Epson, Custom)

Universal power supply (100-240 VAC, 47-63 Hz)

What printer driver should I be using?

The correct printer driver depends on what Operating System you are using. You can find the drivers on our website. Click here.

When I print to my Epic 880 printer nothing prints?

Verify the Epic 430 printer has power and is connected to the system or game. This printer is a thermal printer that requires thermal paper. Make sure the paper is loaded properly. See diagram below:

Loading Paper

The Epic 880 printer uses a continuous roll of POS or Lottery grade thermal paper, with specifications outlined in the chapter Epic 880TM Specifications and Requirements.

Instructions for auto-feeding the paper are as follows:

1. Place a roll of new paper on the spindle, with the end of the paper unloading from the back to the front of the printer, as shown in the figure.

2. Thread the free end of the paper under the top cover as shown.

3. Push the end of the paper forward until it engages the Paper Out sensor, located under the center of the top cover.

4. Paper will feed automatically, and then print and eject a test ticket.

How do I know what firmware is currently in my Epic 880 printer?

To find out what firmware is currently in your Epic 880 printer, simply press and hold the FEED button for about 4 seconds (or until all 4 LED lights are lit), and the printer will print out a list of all the current configuration settings in the printer. After the list prints out, turn the power off on the printer, and then back on. At the top of the list that printed out, under Identification you will see “Firmware:” followed by the firmware currently in our Epic 880 printer.

Tel: 877.748.4222