About TransAct

TransAct Technologies Incorporated is a global leader in developing software-driven technology and printing solutions for high-growth markets including food service, casino and gaming, and POS automation. The Company's solutions are designed from the ground up based on customer requirements and are sold under the BOHA!®, AccuDate®, Epicentral®, Epic®, and Ithaca® brands. TransAct has sold over 3.3 million printers and terminals around the world and is committed to providing world-class service, spare parts and accessories to support its installed product base. Through the TransAct Services Group, the Company also provides customers with a complete range of supplies and consumable items both online at transactsupplies.com and through its direct sales team.

Our Commitment

Our market-specific solutions are often the industry-standard when it comes to quality, craftsmanship, and innovative approaches to very specific problem-solving. This commitment to creating the best products on the planet reaches across all of our markets, each with their own unique challenges and opportunities.

Our Products

TransAct sells SaaS-based technology solutions, including food safety terminals, to Convenience Stores, Casual and Fast Casual restaurants, Contract Food Service management companies, Fine Dining and Quick Service Restaurant companies via its direct sales force. The Company also markets thermal printers to original equipment manufacturers, value-added resellers and selected distributors, as well as directly to end-users in the Casino, Gaming, and Point of Sale markets.

Our Availability

Thanks to millions of printers, software, and terminal installations throughout the world, our top-quality products and solutions can be found throughout the Americas, Europe, the Middle East, Africa, the Caribbean Islands, and the South Pacific.

Our Service

To maintain business as usual for our customers, TransAct has a comprehensive service, support, and supplies system in place to provide customers with every conceivable part, consumable and service request.

Executive Leadership

TransAct is led by a passionate team of seasoned industry veterans. We're a company that believes in the power of market disruption – creating products that address real-world challenges in key consumer markets. The people we've assembled are firm believers in well-researched, well-informed disruption.

John Dillon, TransAct Technologies

John Dillon

President and Chief Executive Officer

John Dillon was appointed CEO of TransAct on April 4, 2023. John has been a Board member since 2011, is an experienced executive, and has previously served as the CEO of several companies. He previously served as Chairman & Chief Executive Officer of Aerospike, Inc., Chief Executive Officer Engine Yard, Inc., Chief Executive Officer of Navis, Inc., Chief Executive Officer of Salesforce.com, and President & Chief Executive Officer of Hyperion Solutions. He began his career as a Systems Engineer for EDS (Electronic Data Systems) and then moved into a variety of sales management positions for various high-tech companies, including Oracle Corporation. Mr. Dillon received an undergraduate degree from United States Naval Academy and an MBA from Golden Gate University.

Troy Ingianni, TransAct Technologies

Troy Ingianni

Chief Financial Officer

Troy Ingianni is Chief Financial Officer of TransAct Technologies, where he leads the Company's global finance organization and supports its strategy to expand recurring SaaS revenue and drive long-term shareholder value. He brings more than 25 years of financial leadership experience…

Tracey S. Winslow, TransAct Technologies

Tracey S. Winslow

Chief Revenue Officer

Tracey S. Winslow, Chief Revenue Officer, is responsible for developing and executing TransAct’s global business strategies for TransAct’s Global Casino, Gaming and Lottery sales and Food Service Technologies divisions. Winslow joined TransAct in 2005 as Senior Vice President, Marketing, bringing in-depth understanding and extensive experience in global marketing strategies to TransAct as the company expanded international initiatives and implemented growth strategies across its entire business. In 2006, she was named Senior Vice President, Sales & Marketing for the Point-of-Sale and Banking Business. In 2007, Winslow moved to Las Vegas and assumed responsibility for product sales and marketing for the Casino and Gaming industry. Winslow was promoted to her current position in 2010.

Brent Richtameier, TransAct Technologies

Brent Richtsmeier

Chief Technology Officer

Brent Richtsmeier is the CTO for Transact Technologies Inc. Brent joined TransAct in 2019 and is a champion of innovations in the mobile, IoT, cloud, and AI space. Brent was the VP of Development for Samsung for over a decade, where he was responsible for software strategy, software development at scale, and business development. During his tenure, the team delivered key innovation with Samsung Cloud Print, integration with several Amazon Services as well as the rollout of SmartUX, a Samsung App Ecosystem enabling B2B innovation using the Android Platform. Brent has been involved in both sides of technology acquisitions and was one of the core members that formed and chaired the foundation of the Mopria Industry Alliance and the deployment of Mopria Scan, Print, and Cloud Technology to over one billion mobile devices. Brent has many patents in the industry, hosts innovation jams, and has written several articles around the topics of mobility, security, and how technology is transforming businesses. Brent has a BS in Engineering from North Dakota State University, Masters of Engineering in Engineering Management from the University of California San Diego, and completed his Samsung Executive Education at Harvard Business School.

Dana Loof, TransAct Technologies

Dana Loof

Chief Marketing Officer

Dana Loof serves as Chief Marketing Officer at TransAct Technologies, where she leads the company’s global marketing strategy and execution. With more than three decades of experience driving growth for innovative SaaS and hardware companies, she is responsible for strengthening TransAct’s brand presence, sharpening its go-to-market strategy, and accelerating customer success across its portfolio of innovative solutions . Dana focuses on customer success, aligning marketing initiatives with business objectives to deepen customer engagement, and support long-term revenue growth. Prior to joining TransAct, she held senior leadership roles at category defining technology organizations, such as Oracle, Veritas, and Palo Alto Networks building high-performing teams and scalable marketing engines that delivered measurable impact. At TransAct, Dana plays a key role in advancing the company’s strategic vision, elevating brand positioning, and supporting continued innovation across it’s innovative technology solutions.

Andy Huffman, TransAct Technologies

Andy Hoffman

Senior VP, Product Management & Global Operations

Andrew Hoffman, Senior Vice President of Global Operations, joined TransAct in 1994. During this time, his responsibilities have included planning and production control, quality assurance, manufacturing, procurement, engineering, inventory control and logistics. With over 25 years experience in operations, including assembly, high-speed automation and processing, Andrew has achieved significant success in prioritizing cost reductions through low cost sourcing, improving quality processes, reducing inventory and driving manufacturing efficiencies by utilizing lean methodologies and improving customer service. He has also managed facility expansions and operational transfers to achieve company objectives. Under Andrew’s leadership, TransAct has successfully completed ISO9001 certification in 1998 and ISO 9000/2000 certification in 2004. Hoffman holds a B.A. from the State University of New York at Purchase and is a recipient of the TECH 2000 Enterprise award from the Alliance for Manufacturing and Technology for Operational Excellence. He also is an active member and vice-president of the board of directors of AM&T, a not-for-profit, economic development organization serving central and upstate New York.

Lynn Kozlowski, TransAct Technologies

Lynn Kozlowski

Senior VP, Human Resources

Lynn Kozlowski, is Vice President, Human Resources for TransAct, leading the company’s human resources function globally. In this role, Lynn develops and implements human resource practices and programs to drive excellence on the company’s key business initiatives. Lynn has more than 22 years of human resources and management experience. Prior to joining TransAct, Lynn held various HR leadership positions, for publicly held manufacturers in the Aerospace and Defense, Technology, and start-up companies. Lynn holds a degree from Westminster College, London, England and is a certified member of the Society for Human Resources Management (SHRM-CP). More recently earned a Diversity, Equity & Inclusion Certificate, Cornell University.

Global Locations

TransAct's market and customers are international, so our presence reflects that. To serve our global customers with the sales and support they need, we're strategically located in key offices around the world.

Hamden, CT

Corporate HQ

One Hamden Center

2319 Whitney Ave, Ste 3B

Hamden, CT 06518

203-859-6800

Las Vegas, NV

Sales, Marketing, Software Development

6140 Brent Thurman Suite 140

Las Vegas, NV 89148

702-254-5005

Ithaca, NY

Manufacturing, Repair and Engineering

20 Bomax Dr

Ithaca, NY 14850

607-257-8901

Doncaster, England

European Sales and Repair Office

Units 5 & 6 Bullrush Grove

Balby, Doncaster DN4 8SL, UK

UK: +44 (0)1709 772 500

Austria: +43 720 902 152

Spain: +34 902 018 252

Slovenia: +386 828 801 62

Macau

Asia Pacific Office

Level 20, AIA Tower

Nos 241A-301, Avenida Comercial de Macau

(+853) 6269 6966