{"id":15,"date":"2022-11-05T03:41:49","date_gmt":"2022-11-05T03:41:49","guid":{"rendered":"https:\/\/transact-tech.com\/service-and-support\/?page_id=15"},"modified":"2024-02-18T19:51:37","modified_gmt":"2024-02-18T19:51:37","slug":"15-2","status":"publish","type":"page","link":"https:\/\/transact-tech.com\/service-and-support\/","title":{"rendered":"Service & Support"},"content":{"rendered":"

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Welcome to TransAct Care<\/h1>\n

One Commitment. Many Markets.<\/h3>\n

” content_phone=”<\/p>\n

Welcome to TransAct Care<\/h1>\n

One Commitment.
\nMany Markets.<\/h3>\n

” content_last_edited=”on|phone” admin_label=”Text” _builder_version=”4.23.2″ _module_preset=”_initial” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”54px” header_3_font=”|600|||||||” header_3_text_align=”center” header_3_text_color=”#FFFFFF” background_layout=”dark” header_font_size_tablet=”50px” header_font_size_phone=”42px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Welcome to TransAct Care<\/h1>\n

One Commitment. Many Markets.<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” background_color=”rgba(255,255,255,0.2)” max_width=”800px” custom_margin=”30px||0px||false|false” custom_padding=”8px|8px|8px|8px|true|true” border_radii=”on|36px|36px|36px|36px” border_width_all=”2px” border_color_all=”rgba(255,255,255,0.3)” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_search placeholder=”Search Support” button_color=”rgba(255,255,255,0.3)” placeholder_color=”#c0ccd9″ module_class=”support-search” _builder_version=”4.21.0″ _module_preset=”default” form_field_background_color=”RGBA(255,255,255,0)” form_field_text_color=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” form_field_focus_text_color=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” button_text_color=”RGBA(255,255,255,0)” form_field_font=”Montserrat|500|||||||” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_padding=”1em|1em|1em|1em|false|false” custom_css_button=”width: 45px;||height: 45px;||border-radius: 50%;” border_radii=”on|0px|0px|0px|0px” border_width_all=”0px” global_colors_info=”{%22gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a%22:%91%22form_field_text_color%22,%22form_field_focus_text_color%22%93}”][\/et_pb_search][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.1″ _module_preset=”default” background_color=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” positioning=”none” z_index=”0″ custom_margin=”0px||0px||false|false” custom_padding=”60px||60px||true|false” border_color_bottom=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” global_colors_info=”{%22gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a%22:%91%22border_color_bottom%22,%22background_color%22%93}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Select Your Printer<\/h2>\n

Select a printer model to access Drivers, Utilities, Downloads and Documentation<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”60px||0px||false|false” custom_padding=”0px|0px|0px|0px|false|true” hover_enabled=”0″ pac_drh_custom_gutter_value=”30px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _dynamic_attributes=”link_option_url” _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM4In19@” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″][et_pb_image src=”https:\/\/transact-tech.com\/service-and-support\/wp-content\/uploads\/sites\/4\/2024\/01\/TACT_Img_EpicEdge_Support@2x.webp” alt=”Epic Edge” title_text=”TACT_Img_EpicEdge_Support@2x” align=”center” _builder_version=”4.24.0″ _module_preset=”default” module_alignment=”center” height=”220px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”_initial” text_line_height=”1.8em” custom_margin=”25px||0px||false|false” global_colors_info=”{}”]<\/p>\n

Casino Printers<\/h4>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1NiJ9fQ==@” button_text=”Epic Edge” button_alignment=”center” admin_label=”Epic Edge Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1NiJ9fQ==@” button_text=”Epic Edge TT” button_alignment=”center” admin_label=”Epic Edge TT Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijg4In19@” button_text=”Epic 950″ button_alignment=”center” admin_label=”Epic 950 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _dynamic_attributes=”link_option_url” _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NiJ9fQ==@” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″][et_pb_image src=”https:\/\/transact-tech.com\/service-and-support\/wp-content\/uploads\/sites\/4\/2024\/01\/TACT_Img_BOHA-Terminal2_Support@2x.webp” alt=”BOHA! Terminal 2″ align=”center” _builder_version=”4.24.0″ _module_preset=”default” module_alignment=”center” height=”220px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_line_height=”1.8em” custom_margin=”25px||0px||false|false” global_colors_info=”{}”]<\/p>\n

Food Service Printers<\/strong><\/h4>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2NDQ3NiJ9fQ==@” button_text=”BOHA! Terminal 2″ button_alignment=”center” admin_label=”BOHA! Terminal 2 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1NyJ9fQ==@” button_text=”BOHA! WorkStation” button_alignment=”center” admin_label=”BOHA! WorkStation Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMwNiJ9fQ==@” button_text=”BOHA! Terminal” button_alignment=”center” admin_label=”BOHA! Terminal Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM0MiJ9fQ==@” button_text=”AccuDate 9700″ button_alignment=”center” admin_label=”AccuDate 9700 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _dynamic_attributes=”link_option_url” _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2NTgyOCJ9fQ==@” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″][et_pb_image src=”https:\/\/transact-tech.com\/service-and-support\/wp-content\/uploads\/sites\/4\/2024\/01\/TACT_Img_Ithaca9000_Support@2x.webp” alt=”Ithaca 9000″ align=”center” _builder_version=”4.24.0″ _module_preset=”default” module_alignment=”center” height=”220px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_line_height=”1.8em” custom_margin=”25px||0px||false|false” global_colors_info=”{}”]<\/p>\n

Point-of-Sale Printers<\/strong><\/h4>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2MTgwNiJ9fQ==@” button_text=”Ithaca 9000″ button_alignment=”center” admin_label=”Ithaca 9000 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” positioning=”none” z_index=”0″ custom_margin=”0px||0px||false|false” custom_padding=”50px||60px||false|false” border_width_top=”5px” border_color_top=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” global_colors_info=”{%22gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a%22:%91%22border_color_top%22%93}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ admin_label=”Column” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Legacy Printers<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” disabled_on=”on|on|off” _builder_version=”4.21.0″ _module_preset=”default” module_alignment=”center” custom_margin=”30px||0px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1MiJ9fQ==@” button_text=”AccuDate XL2e” button_alignment=”center” admin_label=”AccuDate XL2e Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0OCJ9fQ==@” button_text=”AccuDate XL” button_alignment=”center” admin_label=”AccuDate XL Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0NCJ9fQ==@” button_text=”AccuDate PRO” button_alignment=”center” admin_label=”AccuDate Pro Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzNCJ9fQ==@” button_text=”Epic 3000″ button_alignment=”center” admin_label=”Epic 3000 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNyJ9fQ==@” button_text=”Epic 880″ button_alignment=”center” admin_label=”Epic 880 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQyNSJ9fQ==@” button_text=”Epic 430″ button_alignment=”center” admin_label=”Epic 430 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzOSJ9fQ==@” button_text=”Ithaca 280″ button_alignment=”center” admin_label=”Ithaca 280 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” 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button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzNCJ9fQ==@” button_text=”Epic 3000″ button_alignment=”center” admin_label=”Epic 3000 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button 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button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzOSJ9fQ==@” button_text=”Ithaca 280″ button_alignment=”center” admin_label=”Ithaca 280 Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#1155DD” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon_color=”#1155DD” custom_margin=”5px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.1″ _module_preset=”default” background_color=”gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a” custom_margin=”0px||0px||true|false” custom_padding=”60px||60px||true|false” global_colors_info=”{%22gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.2″ _module_preset=”_initial” header_2_font=”||||||||” width=”80%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”]<\/p>\n

TransAct Services Group<\/h2>\n

It just makes sense: in order to get the most from your Ithaca printer when it needs repair, you need to use factory-trained Ithaca experts using Genuine Ithaca parts. TransAct Service Group represents the finest quality service and repair resource available for your printer.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”60px||0px||false|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″ custom_padding=”30px|30px|0px|30px|false|true”][et_pb_text admin_label=”Service Icon” _builder_version=”4.24.0″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

<\/i><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”_initial” header_4_font=”Montserrat|700|||||||” text_orientation=”left” custom_margin=”30px||0px||false|false” global_colors_info=”{}”]<\/p>\n

Service<\/h4>\n

Factory trained technicians add a level of experience, quality and care that can not be found anywhere else.<\/p>\n

[\/et_pb_text][et_pb_text module_class=”custom_bullets_check” _builder_version=”4.24.1″ _module_preset=”_initial” header_4_font=”|700|||||||” header_4_font_size=”22px” text_orientation=”left” custom_margin=”15px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

    \n
  • Factory-trained technicians<\/li>\n
  • Aggressively priced flat rates<\/li>\n
  • Depot Repair<\/li>\n
  • Preventative maintenance<\/li>\n
  • Reworks field or depot<\/li>\n
  • Pick-up and delivery at selected locations<\/li>\n
  • Fully refurbished printers for sale<\/li>\n
  • Only authorized service in the United States East and West locations<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″][et_pb_text admin_label=”Supplies Icon” _builder_version=”4.24.0″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

    <\/i><\/p>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”_initial” header_4_font=”Montserrat|700|||||||” text_orientation=”left” custom_margin=”30px||0px||false|false” global_colors_info=”{}”]<\/p>\n

    Supplies<\/h4>\n

    TransAct\u2019s Genuine, factory-tested, certified supplies ensure a reliable and affordable solution for all your TransAct\u00ae<\/sup> brand products.<\/p>\n

    [\/et_pb_text][et_pb_text module_class=”custom_bullets_check” _builder_version=”4.21.0″ _module_preset=”_initial” header_4_font=”|700|||||||” header_4_font_size=”22px” text_orientation=”left” custom_margin=”15px||0px||false|false” global_colors_info=”{}”]<\/p>\n

      \n
    • Paper Inkjet cartridges<\/li>\n
    • Impact ribbon cassettes<\/li>\n
    • Thermal printer cleaning supplies<\/li>\n<\/ul>\n

      Order online, by phone or fax.
      Orders received by 10 AM EST ship the same day!<\/p>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”b7404620-e4f5-4d2e-8578-76ea74f470bd” global_colors_info=”{}” hover_enabled=”0″ sticky_enabled=”0″][et_pb_text admin_label=”Spare Parts Icon” _builder_version=”4.24.0″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

      <\/i><\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”_initial” header_4_font=”Montserrat|700|||||||” text_orientation=”left” custom_margin=”30px||0px||false|false” global_colors_info=”{}”]<\/p>\n

      Spare Parts<\/h4>\n

      From cables, motors and spools to cabinets, cutters and motherboards, we have all your printer spare parts available for quick delivery. Order online, by phone or fax.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”60px||60px||false|false” global_module=”263443″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.2″ _module_preset=”default” text_font=”Montserrat||||||||” width=”80%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”]<\/p>\n

      Need More Help?<\/h2>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”55px||0px||false|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|false|true” hover_enabled=”0″ custom_css_main_element=”display: flex;||flex-direction: column;” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.24.1″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” width_last_edited=”off|desktop” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

      <\/i><\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_4_font=”|700|||||||” header_4_text_align=”left” text_orientation=”left” custom_margin=”30px||30px||true|false” custom_padding=”0px|0px|0px|0px|false|true” global_colors_info=”{}”]<\/p>\n

      Contact Tech Support<\/h4>\n

      Factory-trained technicians add a level of experience, quality and care that can not be found anywhere else.<\/p>\n

      [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NyJ9fQ==@” button_text=”Contact Support” admin_label=”Contact Support” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”d4c2af50-4221-41ac-a4ef-eedf2dffd80d” custom_margin=”auto||0px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|false|true” hover_enabled=”0″ custom_css_main_element=”display: flex;||flex-direction: column;” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.21.0″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

      <\/i><\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_4_font=”||||||||” text_orientation=”left” custom_margin=”30px||30px||true|false” custom_padding=”0px|0px|0px|0px|false|true” global_colors_info=”{}”]<\/p>\n

      Warranty Status<\/h4>\n

      Check the warranty status of your product.<\/p>\n

      [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2NDc3NyJ9fQ==@” button_text=”Check Warranty Status” admin_label=”Check Warranty Status” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”d4c2af50-4221-41ac-a4ef-eedf2dffd80d” custom_margin=”auto||0px||false|false” custom_padding=”14px|15px|15px|15px|false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|false|true” hover_enabled=”0″ custom_css_main_element=”display: flex;||flex-direction: column;” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.21.0″ _module_preset=”a2e20c3f-3806-4e59-be27-5801d114ae09″ text_font_size=”54px” header_text_align=”left” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_direction=”135deg” background_color_gradient_stops=”#1199ff 0%|#1155dd 100%” background_layout=”dark” width=”90px” max_width=”90px” module_alignment=”left” min_height=”90px” height=”90px” max_height=”90px” custom_padding=”18px|0px|0px|0px|false|false” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_vertical=”8px” box_shadow_color=”rgba(0,51,160,0.2)” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/p>\n

      <\/i><\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_4_font=”|700|||||||” text_orientation=”left” custom_margin=”30px||30px||true|false” custom_padding=”0px|0px|0px|0px|false|true” global_colors_info=”{}”]<\/p>\n

      Submit RMA<\/h4>\n

      Start the return or exchange process for a defective or damaged product by submitting an RMA here.[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2NDkyOCJ9fQ==@” button_text=”Submit RMA” admin_label=”Submit RMA” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”d4c2af50-4221-41ac-a4ef-eedf2dffd80d” custom_margin=”auto||0px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

      Welcome to TransAct Care One Commitment. Many Markets.Select Your Printer Select a printer model to access Drivers, Utilities, Downloads and DocumentationCasino PrintersFood Service PrintersPoint-of-Sale PrintersLegacy PrintersTransAct Services Group It just makes sense: in order to get the most from your Ithaca printer when it needs repair, you need to use factory-trained Ithaca experts using Genuine Ithaca parts. TransAct Service Group represents the finest quality service and repair resource available for your printer.Service Factory trained technicians add a level of experience, quality and care that can not be found anywhere else. Factory-trained technicians Aggressively priced flat rates Depot Repair Preventative maintenance Reworks field or depot Pick-up and delivery at selected locations Fully refurbished printers for sale Only authorized service in the United States East and West locationsSupplies TransAct\u2019s Genuine, factory-tested, certified supplies ensure a reliable and affordable solution for all your TransAct\u00ae brand products. Paper Inkjet cartridges Impact ribbon cassettes Thermal printer cleaning supplies Order online, by phone or fax.Orders received by 10 AM EST ship the same day!Spare Parts From cables, motors and spools to cabinets, cutters and motherboards, we have all your printer spare parts available for quick delivery. Order online, by phone or fax.Need More Help?Contact Tech Support […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"265205,265139,265274,265161,265141,265159","_relevanssi_noindex_reason":"","_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/15"}],"collection":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":138,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":267709,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/15\/revisions\/267709"}],"wp:attachment":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}