{"id":264965,"date":"2023-07-28T15:28:06","date_gmt":"2023-07-28T15:28:06","guid":{"rendered":"https:\/\/transact-tech.com\/service-and-support\/?page_id=264965"},"modified":"2026-02-18T15:53:47","modified_gmt":"2026-02-18T15:53:47","slug":"rma-food-service-technologies","status":"publish","type":"page","link":"https:\/\/transact-tech.com\/service-and-support\/rma\/rma-food-service-technologies\/","title":{"rendered":"RMA Locations"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#001133&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;50px||60px||false|false&#8221; global_module=&#8221;263467&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; 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_module_preset=&#8221;default&#8221; items_text_color=&#8221;#c0ccd9&#8243; separators_text_color=&#8221;#c0ccd9&#8243; current_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_breadcrumbs][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.2)&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;30px||0px||false|false&#8221; custom_padding=&#8221;8px|8px|8px|8px|true|true&#8221; border_radii=&#8221;on|36px|36px|36px|36px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_search placeholder=&#8221;Search Support&#8221; 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_builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;60px||60px||true|false&#8221; global_colors_info=&#8221;{%22gcid-58db3757-c801-480a-ba66-c6a48e5c7d8a%22:%91%22background_color%22,%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Select Your Service Location<\/h2>\n<p><span>Please click the &#8220;Request an RMA&#8221; link under the location of the Service Center closest to your geographical location. Depending on the Service Location you will be directed to a form to fill out, an email, or their website to continue the RMA process with that Service Location.<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1440px&#8221; custom_margin=&#8221;60px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; pac_drh_custom_gutter_value=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;b7404620-e4f5-4d2e-8578-76ea74f470bd&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;a2e20c3f-3806-4e59-be27-5801d114ae09&#8243; text_text_color=&#8221;#1155DD&#8221; text_font_size=&#8221;54px&#8221; header_text_align=&#8221;left&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;90px&#8221; max_width=&#8221;90px&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;90px&#8221; height=&#8221;90px&#8221; max_height=&#8221;90px&#8221; custom_padding=&#8221;18px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;8px&#8221; box_shadow_color=&#8221;rgba(0,51,160,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|desktop&#8221;]<i class=\"fa-thin fa-location-dot\"><\/i>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>TransAct Technologies<\/h3>\n<p>Location: New York, USA<\/p>\n<p>20 Bomax Drive | Ithaca, NY 14850<br \/>Tel: 607-257-8901<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2NDk0OCJ9fQ==@&#8221; button_text=&#8221;Request RMA&#8221; _builder_version=&#8221;4.21.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;d4c2af50-4221-41ac-a4ef-eedf2dffd80d&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_last_edited=&#8221;off|phone&#8221; custom_css_main_element=&#8221;width: 100%;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;b7404620-e4f5-4d2e-8578-76ea74f470bd&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;a2e20c3f-3806-4e59-be27-5801d114ae09&#8243; text_text_color=&#8221;#1155DD&#8221; text_font_size=&#8221;54px&#8221; header_text_align=&#8221;left&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;90px&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;90px&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;90px&#8221; height=&#8221;90px&#8221; max_height=&#8221;90px&#8221; custom_padding=&#8221;18px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;8px&#8221; box_shadow_color=&#8221;rgba(0,51,160,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|desktop&#8221;]<i class=\"fa-thin fa-location-dot\"><\/i>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>TransAct Technologies<\/h3>\n<p>Location: United Kingdom<\/p>\n<p>Units 5 &amp; 6 Bullrush Grove<br \/>Balby, Doncaster DN4 8SL UK<br \/>Tel: +44-17-0977-2500<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NyJ9fQ==@&#8221; button_text=&#8221;Request RMA&#8221; _builder_version=&#8221;4.21.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;d4c2af50-4221-41ac-a4ef-eedf2dffd80d&#8221; custom_margin=&#8221;auto||0px||false|false&#8221; custom_css_main_element=&#8221;width: 100%;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;b7404620-e4f5-4d2e-8578-76ea74f470bd&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;a2e20c3f-3806-4e59-be27-5801d114ae09&#8243; text_text_color=&#8221;#1155DD&#8221; text_font_size=&#8221;54px&#8221; header_text_align=&#8221;left&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;90px&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;90px&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;90px&#8221; height=&#8221;90px&#8221; max_height=&#8221;90px&#8221; custom_padding=&#8221;18px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;8px&#8221; box_shadow_color=&#8221;rgba(0,51,160,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|desktop&#8221;]<i class=\"fa-thin fa-location-dot\"><\/i>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>A-Plus System<\/h3>\n<p>Location: Canada<\/p>\n<p>3551 St Charles Suite 169<br \/>Kirkland QC H9H 3C4<br \/>Tel: 514-683-7655<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;http:\/\/aplus-sys.ca\/transact\/&#8221; url_new_window=&#8221;on&#8221; 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max_height=&#8221;90px&#8221; custom_padding=&#8221;18px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;8px&#8221; box_shadow_color=&#8221;rgba(0,51,160,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|desktop&#8221;]<i class=\"fa-thin fa-location-dot\"><\/i>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>ColdMix<\/h3>\n<p>Location: Brazil<\/p>\n<p>Rua Monsenhor Manuel Gomes<br \/>6-S\u00e3o Cristovao<br \/>Rio de Janerio, RJ 20931-670<br \/>Tel: +55-21-3147-1000<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/coldmix.com.br\/coldmix\/assistencia-tecnica\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Request RMA&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;d4c2af50-4221-41ac-a4ef-eedf2dffd80d&#8221; custom_margin=&#8221;auto||0px||false|false&#8221; custom_css_main_element=&#8221;width: 100%;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dsm_breadcrumbs dsm_breadcrumbs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<nav class=\"dsm_breadcrumbs_wrap\">\n\t\t\t\t<ul class=\"dsm_breadcrumbs\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\t\t\t<li class=\"dsm_breadcrumbs_item dsm_home_item dsm_home_item_custom\" itemprop=\"itemListElement\" itemscope\n\t\t\titemtype=\"https:\/\/schema.org\/ListItem\">\n\t\t\t\t<a href=\"https:\/\/transact-tech.com\/service-and-support\" itemprop=\"item\" target=\"\">\n\t\t\t\t\t<span class='dsm_home_text_wrapper'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"dsm_home_text\" itemprop=\"name\">\n\t\t\t\t\t\t\t\tService &#038; Support\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t<meta itemprop=\"position\" content=\"1\" \/>\n\t\t\t<\/li>\n\n\t\t<li class=\"dsm_breadcrumbs_separator\"> <span class=\"et-pb-icon dsm_separator_icon\">5<\/span><\/li><\/ul>\n\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Select Your Service Location Please click the &#8220;Request an RMA&#8221; link under the location of the Service Center closest to your geographical location. Depending on the Service Location you will be directed to a form to fill out, an email, or their website to continue the RMA process with that Service Location.TransAct Technologies Location: New York, USA 20 Bomax Drive | Ithaca, NY 14850Tel: 607-257-8901TransAct Technologies Location: United Kingdom Units 5 &amp; 6 Bullrush GroveBalby, Doncaster DN4 8SL UKTel: +44-17-0977-2500A-Plus System Location: Canada 3551 St Charles Suite 169Kirkland QC H9H 3C4Tel: 514-683-7655ColdMix Location: Brazil Rua Monsenhor Manuel Gomes6-S\u00e3o CristovaoRio de Janerio, RJ 20931-670Tel: +55-21-3147-1000<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":264928,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"267046,266973,266986,266990,267027,267040","_relevanssi_noindex_reason":"","_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-264965","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/264965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/comments?post=264965"}],"version-history":[{"count":0,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/264965\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/pages\/264928"}],"wp:attachment":[{"href":"https:\/\/transact-tech.com\/service-and-support\/wp-json\/wp\/v2\/media?parent=264965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}