[et_pb_section fb_built=”1″ admin_label=”About Us” module_id=”section1″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”70px||80px||false|false” top_divider_color=”#1155DD” top_divider_height=”200px” bottom_divider_color=”#0033A0″ bottom_divider_height=”400px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
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We\u2019re a technology company doing business in highly competitive markets \u2013 things move fast around here. Our approach is to excel, not merely perform. The people we look for are motivated risk-takers who know how to get things done.<\/p>\n
We like people with ideas \u2013 and the energy to follow-through on them. Hiring this type of personality has been instrumental in our rapid and consistent growth over the years.<\/p>\n
We invite like-minded individuals to join our team and work towards maintaining and expanding upon our leadership position in every market in which we compete.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Content” _builder_version=”4.21.0″ _module_preset=”default” background_color=”gcid-3263e739-598c-466a-9ee4-856f62e774b4″ custom_margin=”0px||0px||false|false” custom_padding=”80px||80px||false|false” hover_enabled=”0″ global_colors_info=”{%22gcid-3263e739-598c-466a-9ee4-856f62e774b4%22:%91%22background_color%22%93}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.24.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”0px||0px||false|false” custom_padding=”0px|0px|0px|0px|false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”13f8a366-9fd5-424d-aefe-cf1711749811″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.21.0″ _module_preset=”bd9a655a-4f17-44eb-ae4c-0134c9f98aca” module_alignment=”left” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/i>[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”b590909b-1e16-464e-8a1b-d2e6c234c612″ header_3_text_align=”left” header_4_text_align=”left” text_orientation=”left” custom_margin=”30px||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\nCulture & Diversity<\/h3>\n
TransAct remains committed to fostering an inclusive, tolerant, and diverse workplace environment, characterized by a performance-driven culture that empowers all our team members to harness their full potential. In an ever-evolving global business landscape, we firmly believe that one of the key drivers of our success lies in our appreciation of the unique qualities that each individual brings to the table\u2014be it related to race, gender, age, religion, culture, ethnicity, veteran status, national origin, or physical abilities. The celebration and inclusion of various backgrounds, cultures, and perspectives undoubtedly impacts our ability to reach even greater levels of achievement. [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”13f8a366-9fd5-424d-aefe-cf1711749811″ global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”bd9a655a-4f17-44eb-ae4c-0134c9f98aca” module_alignment=”left” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|desktop”]<\/i>[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”b590909b-1e16-464e-8a1b-d2e6c234c612″ header_3_text_align=”left” header_4_text_align=”left” text_orientation=”left” custom_margin=”30px||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\nBenefits<\/h3>\n
A comprehensive benefit program is an integral component of the total compensation package offered to TransAct employees. We are committed to providing an appealing benefits program encompassing both employees and their families. Within this program, TransAct extends a range of benefit plans, complete details of which can be accessed through our Human Resources Department. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” make_equal=”on” _builder_version=”4.21.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”32px||0px||false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”13f8a366-9fd5-424d-aefe-cf1711749811″ global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”b590909b-1e16-464e-8a1b-d2e6c234c612″ header_3_text_align=”left” header_4_text_align=”left” text_orientation=”left” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n
Browse our current job openings at TransAct. Click on a position for complete details.<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”b590909b-1e16-464e-8a1b-d2e6c234c612″ text_font=”||on||||||” header_3_text_align=”left” header_4_text_align=”left” text_orientation=”left” custom_margin=”30px||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n There are currently no job listings. Please check back for future opportunities.<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#223344″ closed_toggle_background_color=”gcid-3263e739-598c-466a-9ee4-856f62e774b4″ toggle_icon=”L||divi||400″ icon_color=”#1155DD” use_icon_font_size=”on” icon_font_size=”22px” disabled_on=”on|on|on” _builder_version=”4.21.0″ _module_preset=”default” toggle_text_color=”#223344″ toggle_level=”h4″ custom_margin=”30px||||false|false” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#c0ccd9″ disabled=”on” global_colors_info=”{%22gcid-3263e739-598c-466a-9ee4-856f62e774b4%22:%91%22closed_toggle_background_color%22%93}”][et_pb_accordion_item title=”Digital Sales Executive – Remote” open=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n TransAct is seeking an Account Executive who will thrive in a fast-paced, performance-based, competitive atmosphere. This is a great opportunity to put your stamp on new accounts and grow the business. Your passion for sales, success, and building relationships will help us become the leader in Restaurant back-of-house automation solutions.<\/p>\n In this role you\u2019ll have the opportunity to help restaurant chains and food service operators automate critical functions in their restaurant, which will allow them to reduce food and labor cost.<\/p>\n The successful Account Executive will have the ability to qualify opportunities, penetrate new accounts, obtain new logos (brands), and achieve aggressive sales targets through the introduction of BOHA!.<\/p>\n You will be responsible for multiple market verticals ranging from Convenience Stores to Quick Service Restaurants and you will utilize your expertise in engaging executives to promote BOHA! solutions.<\/p>\n At TransAct we know our team members are the foundation of our success. We\u2019re committed to rewarding the hard work, passion, and loyalty of our team members with benefits that enable them to best care for themselves and their families. We offer comprehensive health coverage and retirement savings as well as a generous selection of additional benefits.[\/et_pb_accordion_item][et_pb_accordion_item title=”Sales Director – Food Service Technology (Remote)” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n TransAct is a growing company that’s revolutionizing the way restaurants and food service providers manage their back of house. BOHA! (Back-of-House-Automation) provides restaurant and convenience store operators with a comprehensive solution that will help them achieve, verify, and maintain operational excellence, while reducing labor cost, improving employee and operational performance, and enhancing the customer\u2019s experience.<\/p>\n We are seeking a highly motivated and talented Sales Manager that help us grow market share in this segment.<\/p>\n This position is responsible for identifying, targeting, and winning new business for BOHA! related solutions. In this challenging role the individual will be responsible for selling BOHA! SaaS Solutions, BOHA! Hardware Solutions, BOHA! Consumables and Service in the United States. Generating new business opportunities or cross-selling existing accounts to maximize revenue and profitability and increase TransAct\u2019s market share.<\/p>\n At TransAct we know our team members are the foundation of our success. We\u2019re committed to rewarding the hard work, passion, and loyalty of our team members with benefits that enable them to best care for themselves and their families. We offer comprehensive health coverage and retirement savings as well as a generous selection of additional benefits.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Sales Support Specialist (Las Vegas, NV)” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The Sales Support Specialist is responsible for managing a customer order mailbox and handling telephone calls for our Food Service Technology (FST) and TransAct Services Group (TSG) which includes supporting a number of our key accounts recurring orders. There will also be customer contact with questions pertaining to our products or the status of orders. Processing orders includes entering specific customer product and service requests into our system, coordinating the delivery of products \u2013 scheduling, shipping method, shipping carrier options, communicating with key customer contacts and also with remote staff in sales, operations and manufacturing planning to facilitate the timely delivery of products. The Sales Support Specialist must have excellent communications skills, oral and written, a pleasant, professional telephone manner and solid organizational and planning skills.<\/p>\n This role requires that the incumbent be organized and accurate with regards to understanding the customer request and then entering orders to ensure order processing is completed. Experience using an ERP system and\/or a CRM management tool is a plus. Understanding payments, invoicing and using Excel for reports and tracking is also essential. They must enjoy customer service and helping people. They must be comfortable with a fast paced, dynamic team environment where aggressive goals are set and that is continually changing and growing to meet the demands of our customers.<\/p>\n This position reports to the Manager, UAT and Customer Support and takes instruction and daily guidance from the Sales Support team leader in an open office environment. No one reports to the incumbent.<\/p>\n The Sales Support Specialist is responsible for handling customer inquiries and orders and scheduling the delivery of products and repair services for advanced exchange and warranty (RMA). In this regard, the incumbent interfaces regularly with contacts internal and external to the TransAct organization. Internally, the incumbent interfaces with personnel from all departments and warehouses including: sales (field and inside) and marketing, operations, shipping, purchasing\/planning, technical support, accounting and engineering. External to the organization, the Sales Support Specialist interfaces regularly with customers (including VARs and OEMs) or potential customers. Responsibilities include, but are not limited to:<\/p>\n Order Processing: Processing consumable orders for FST & TSG that are received from our website, Sales Inbox and Label Inbox and via telephone. Confirms product availability and pricing to the customer and enters the information into our ERP System (Oracle & NetSuite).<\/p>\n Problem Solving: Researches and handles any discrepancies or problems such as credit issues, miss-shipments, short-shipments, and interfaces with the services group to address issues that the customers feel have not been resolved.<\/p>\n Monitor Inventory: As focal point for Sales Support team with recurring orders, this role is dependent on on-hand inventory and adjusting orders accordingly as well as informing the rest of team. Other reporting responsibilities may also be assigned.<\/p>\n Post Sales Inquiries: Tracks orders and responds to all customer inquiries about orders, issues with product received and invoicing\/payment. This role may evolve to outbound contact to support Restaurant Solutions orders by franchisees.<\/p>\n Phone Queue, Sales Mailbox: Answers the phone for FST & TSG Consumables and SRT requests. Responsible for monitoring the sales mailboxes for incoming inquiries and orders. Distributes inquiries properly and efficiently.<\/p>\n Special Projects: Support manager on special projects upon request.<\/p>\n The Sales Support Specialist is also responsible for generating various sales reports on a regular basis for distribution. These reports provide critical information such as: open orders, on-hand inventory and revenue results. The incumbent may also make entries into the sales opportunity data base (Salesforce.com) and could help to maintain this data base for all assigned customers and territories.<\/p>\n The incumbent also provides administrative support by organizing and maintaining all files for assigned inquiries, customers and territories.<\/p>\n The Sales Support Specialist should possess a minimum of an Associate\u2019s Degree in Business or some college education and\/or equivalent and a minimum of three years of administrative support or computerized ERP order processing experience. In addition, direct telephone selling experience is an asset as outbound contact with customers could become a focus. The incumbent must be computer literate and should be proficient using word processing, database entry, ERP, CRM and Excel. The incumbent must have excellent communications skills, oral and written, a pleasant, professional telephone manner and solid organizational and planning skills. Incumbent must possess a positive attitude, have excellent interpersonal and customer service skills, be a team player and be confident on the telephone.<\/p>\n At TransAct we know our team members are the foundation of our success. We\u2019re committed to rewarding the hard work, passion, and loyalty of our team members with benefits that enable them to best care for themselves and their families. We offer comprehensive health coverage and retirement savings as well as a generous selection of additional benefits.[\/et_pb_accordion_item][et_pb_accordion_item title=”CR Relationship Specialist (Remote)” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The Customer Success Relationship Specialist will be responsible for providing presales functional support to prospective clients and customers. Ensuring customer satisfaction and engagement through in-person product and remote product implementation, stakeholder training, requirements gathering, and remote monitoring of client systems.<\/p>\n Utilizing a consultative approach, the Customer Success Relationship Specialist will partner with Sales, Technical Support, Marketing, and Product Development to gather customer requirements and develop a high quality customer experience and functionality application to ensure a successful corporate-level evaluation and roll-out of our suite of restaurant applications. The candidate will collaborate internally with software and hardware engineering, quality assurance and operations to ensure TransAct delivers a successful customer experience.<\/p>\n It is highly preferable the candidate possess a bachelor\u2019s degree in a STEM-based or Business-related discipline and\/or have a minimum of two years\u2019 experience in a related field. The candidate must be proficient in PC, Android and iOS-based systems, MS Excel, database applications, MS Teams, and other conference software, and have a basic understanding of coding and logic. Candidate must possess outstanding oral and written communication skills as well as the ability to work remotely and autonomously. Furthermore, the candidate should be familiar with or have a working knowledge of the hospitality or restaurant industry.<\/p>\n The Customer Success Relationship Specialist is an individual contributor who will report to the Manager of Field Implementation and Data Integration, and will \u2013<\/p>\n At TransAct we know our team members are the foundation of our success. We\u2019re committed to rewarding the hard work, passion, and loyalty of our team members with benefits that enable them to best care for themselves and their families. We offer comprehensive health coverage and retirement savings as well as a generous selection of additional benefits.[\/et_pb_accordion_item][et_pb_accordion_item title=”Account Manager (Las Vegas, NV \/ Remote)” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The Account Manager\u2019s primary focus is on revenue generation from signed Food Safety Technology contracts for hardware, software and consumables. This includes analyzing and monitoring vertical\/customer orders and portfolios, organizing, tracking and identifying actions aligned and integrated with the Category Leader(s) efforts to generate revenue from installed software and service products expiration, communicating with key customer contacts (franchisees) to complete web orders and with sales, distributors, partners and operations to facilitate recurring revenue from label sales and software renewals. The Account Manager will have a key role in helping us to achieve our aggressive sales and revenue goals. Account Manager plays a large role in maintaining our reputation for excellent products and superior customer satisfaction.<\/p>\n The Account Manager must have excellent communications skills, oral and written, a pleasant, professional telephone manner and solid organizational and planning skills.<\/p>\n This role requires that the incumbent be organized, accurate and thrive in a growth environment where they must use their own creativity and experience to establish processes which lead to success \u2013 achieving recurring revenue targets. Experience using an ERP system\/report output and a CRM management tool is a plus. They must enjoy customer service and helping people and be comfortable reporting on and accounting for their results. They must be contented in a fast paced, dynamic team environment that is continually changing and growing to meet the demands of our customers.<\/p>\n This position reports to the Vice President of Customer Success and will work closely internally with the Food Safety Technology Field Sales Representatives, Field Services, Technical Support and the Sales Support teams. No one reports to the incumbent.<\/p>\n The Account Manager is a fast-paced position that requires the ability to multitask and be tech-savvy, as the essential duty is to expand revenue from a growing base of installed contracts. An Account Manager is responsible for handling customer inquiries and gathering all required information for orders and expediting the delivery of products and renewals by delivering complete order information to the sales support team for execution. In this regard, the incumbent interfaces regularly with contacts internal and external to the TransAct organization, the mix of which can shift as TransAct responds to market changes. Internally, the incumbent interfaces with personnel from many departments, including sales and marketing, technical support, accounting and potentially software engineering. External to the organization, the Account Manager interfaces regularly with customers or potential customers, distributors and partners.<\/p>\n Solution Knowledge: Learn and understand the value customers receive from use of Food Safety Technology solutions and products (released and in development)<\/p>\n Revenue Opportunity Identification: Pro-actively review existing customer contracts and label usage reports, connecting information from different sources to create action plans which result in customer acceptance and revenue generation.<\/p>\n Problem Solving: Researches and handles any discrepancies or problems such as resolving new product ordering processes, credit issues, miss-shipments, short-shipments, and interfaces with the services group to address issues that the customers feel have not been resolved.<\/p>\n Post Sales Inquiries: Tracks orders and responds to customer inquiries about renewal orders, invoicing and outstanding payments as needed.<\/p>\n Special Projects: Support manager on special projects upon request. Must be willing to travel as needed.<\/p>\n The Account Manager is also responsible for generating various reports on a regular basis for distribution to both divisional and corporate management. These reports provide critical information such as: year-to-date totals and renewals by product and customer as well as terminations and action plans to enhance future renewals. The incumbent also provides administrative support by organizing and maintaining all files for assigned responsibilities, customers and territories and by providing management with periodic forecasts (revenue and units of software and labels).<\/p>\n The Account Manager should possess a minimum of an Bachelor\u2019s degree in Business and\/or equivalent and a minimum of three years of sales support or one year of software\/service renewal order processing experience. In addition, some direct telephone selling (inside sales) experience as well as knowledge of food safety or software renewals is an asset. The incumbent must be computer literate and should be proficient in analyzing information\/reports using word processing, ERP, CRM and Excel. The incumbent must have excellent communications skills, oral and written, a pleasant, professional telephone manner and solid organizational and planning skills with the ability to prioritize work and succeed under deadlines.<\/p>\n At TransAct we know our team members are the foundation of our success. We\u2019re committed to rewarding the hard work, passion, and loyalty of our team members with benefits that enable them to best care for themselves and their families. We offer comprehensive health coverage and retirement savings as well as a generous selection of additional benefits.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Fast-Track Your Career at TransActWe\u2019re a technology company doing business in highly competitive markets \u2013 things move fast around here. Our approach is to excel, not merely perform. The people we look for are motivated risk-takers who know how to get things done. We like people with ideas \u2013 and the energy to follow-through on them. Hiring this type of personality has been instrumental in our rapid and consistent growth over the years. We invite like-minded individuals to join our team and work towards maintaining and expanding upon our leadership position in every market in which we compete.Culture & Diversity TransAct remains committed to fostering an inclusive, tolerant, and diverse workplace environment, characterized by a performance-driven culture that empowers all our team members to harness their full potential. In an ever-evolving global business landscape, we firmly believe that one of the key drivers of our success lies in our appreciation of the unique qualities that each individual brings to the table\u2014be it related to race, gender, age, religion, culture, ethnicity, veteran status, national origin, or physical abilities. The celebration and inclusion of various backgrounds, cultures, and perspectives undoubtedly impacts our ability to reach even greater levels of achievement. Benefits A […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":239611,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/pages\/131"}],"collection":[{"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/comments?post=131"}],"version-history":[{"count":4,"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/pages\/131\/revisions"}],"predecessor-version":[{"id":243113,"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/pages\/131\/revisions\/243113"}],"up":[{"embeddable":true,"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/pages\/239611"}],"wp:attachment":[{"href":"https:\/\/transact-tech.com\/wp-json\/wp\/v2\/media?parent=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Position Overview:<\/h5>\n
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