Ithaca 9000 Support Topics

The “Lang Mon” error is due to the driver's lack of privileges writing to the registry. If you encounter this error, please use the “TransactPrinterProperties.exe” program found in the Utilities folder that comes with the Windows drivers. Note: You must Right...

The Ithaca 9000 printer can be purchased with several different communication interfaces. Please use the below chart to identify which interface your printer has: 9 pin Serial InterfaceCable Required: Serial Null Modem Cable, 9 pin female to 9 pin female.This...

Serial Null-Modem Cable Pinouts 25 pin to 9 pin Serial Null Modem Cable – Part # 253-9800006 DB-25toDB-92-23-34-85-76 and 8-47-520-6 and 1 9 pin to 9 pin Serial Null Modem Cable – Part # 10-2020 DB-9toDB-91 and 6-42-33-24-1 and 65-57-88-7 Parallel Cable Pinouts 25 pin...

Although the Ithaca 9000 printers are designed for reliable, trouble-free operation, problems may occasionally occur which are usually easy to correct. The lists below may offer some easy solutions to the problems. If a problem is still unresolved, then it may be...

Self-Test Mode allows you to perform a series of tests to show if the printer is functioning correctly. Self-Test Mode also allows you to print a summary of how your Model 9000 is currently configured. Use this printout to compare your printer’s settings to your...

All Model 9000’s are equipped with a USB 2.0 interface with provisions for an optional interface adapter that will support IEEE 1284 25 pin Parallel, IEEE 1284 36 pin Parallel, RS232 9 pin Serial, RS232 25 pin Serial, Powered USB or Ethernet 10/100-Base-T. USB...

The correct printer driver depends on what Operating System you are using. You can find the drivers here

The Ithaca 9000 printer has an RJ11 cash drawer port for connecting a cash drawer. This port is hard wired for an EPSON configuration. When purchasing a cash drawer to use with this printer, an Epson cash drawer cable must be ordered. Cash drawer cables are not...

The printer will cut the paper when the printer receives the cut command from the system. This command code depends on the Emulation Mode the printer is in. This can be determined by printing a configuration listing. See Manual Configuration for how to print out this...

The Ithaca 9000 printer is a thermal printer that requires thermal paper. Verify the paper you are using is thermal paper. Make sure the paper is loaded properly. To load paper, simple drop the paper roll into the printer with the paper coming from the bottom of the...

The most common reason why this happens is because the “Enable bidirectional support” checkbox is checked under the Ports tab in the Properties of your printer. To uncheck this, go to your Printers and Faxes/Devices and Printers page, right click on your printer and...