AccDate XL2e Support

Support Topics

How to Create Additional Users on AccuDate XL with Jolt

The AccuDate XL can be set up to use separate User Accounts with various levels of permissions and privileges through the Android System Settings. Before additional users can be created and configured, you will need to enable a password for your main account. To...

How to Manually Connect to WiFi on Your AccuDate XL Terminal

Setting up a WiFi connection for your AccuDate XL Terminal is an easy process that will ensure you get the most out of your terminal.  In order to connect your AccuDate XL Terminal to a WiFi connection, first, you will need to access the TransAct SmartPanel by swiping...

How to Clean Your AccuDate Terminal

Proper maintenance through the cleaning of your AccuDate Food Safety Terminal is essential to ensure that it continues to print quality labels, respond to your touch accurately, and adhere to food safety standards. To this end, TransAct offers Food Safety Terminal...

How to Load Labels

With your AccuDate Food Freshness Terminal powered on, grab the tabs on the lower sides of the screen and pull upwards to open. Open up the Printing Mechanism’s latch by pinching the blue plastic piece so that it slides to the left, then pull up. Allow the top of the...

Where is My Serial Number?

Should your AccuDate terminal ever need service or troubleshooting with a tech, you’ll want to know where your terminal’s Serial Number is located. This will tell us what type of warranty you have, how long that warranty is, and what sort of software and firmware is...

Need More Help?

Contact Tech Support

Factory-trained technicians add a level of experience, quality and care that can not be found anywhere else.

Warranty Status

Check the warranty status of your product.

Submit RMA

Start the return or exchange process for a defective or damaged product by submitting an RMA here.