In Windows 8.1/Windows 10, before installation, please change the “USB Mode” option in the internal configuration of the 280 printer to “USB Printer Only”. See Manual Configuration under the Quick Reference section.
NOTE: After you change this option, you must unplug the power cord from the printer, wait at least 1 minute, then plug the power cord back in. (This updates the interface with the new USB Mode.)
Then please follow the Windows Driver Installation Guide under the Drivers section to complete the installation.
280 printers with USB interface built before June 2009 will not be compatible with Windows 8.1/10. You can verify the printer build date by looking at the Serial label on the bottom of the printer. The build date must be F09 or better. (Where a=JAN, B=FEB, C=MAR, etc. and two digit year.)You need the “USB Mode” option in the Configuration to work in Windows 8.1/10 as this option needs to be set to “USB Printer Only”. If this option is not available in the Configuration of your 280 printer, it is not Windows 8.1/10 compatible.
This option is not available in units older than June 2009 and some specialized or proprietary firmware. (Example: PE2818)
You would need to replace with a 280 of newer vintage with standard firmware or our new 9000 printer. Standard firmware may not work with systems that require proprietary or special firmware.
NOTE: The 280 printer is no longer manufactured. The replacement is the 9000 printer.