Ithaca 280 Support Topics

All Topics

Manual Configuration

This mode allows manual configuration of the printer. To enter manual configuration mode: 1. Power the printer off. 2. Hold the Feed button. 3. Power printer on, while still holding the Feed button. 4. Release the Feed button when you see the fast blink red LED...

Test Mode

The Model 280 Printers have been equipped with diagnostic test routines which can be used to determine the printer’s functionality. To enter Test Mode: 1. Power the printer off. 2. Hold the Feed button. 3. Power printer on, while still holding the Feed button. 4....

Troubleshooting the Ithaca 280

Although the Model 280 printers are designed for reliable, trouble-free operation, problems may occasionally occur which are usually easy to correct. The lists below may offer some easy solutions to the problems. If a problem is still unresolved, then it may be...

When I print to my Model 280 printer nothing prints?

The Ithaca 280 printer is a thermal printer that requires thermal paper. Verify the paper you are using is thermal paper. Make sure the paper is loaded properly. To load paper, simple drop the paper roll into the printer with the paper coming from the bottom of the...

What is the difference between parallel and serial communication?

Parallel and serial communications are two distinct ways of getting data from a PC to our printer. Serial communication transmits data on only 2 wires, one for sending and one for receiving one bit at a time. Parallel communication transmits data across multiple wires...

What communication interface do I have?

The Ithaca 280 printer can be purchased with several different communication interfaces. Please use the below chart to identify which interface your printer has: 9 pin Serial InterfaceCable Required: Serial Null Modem Cable, 9 pin female to 9 pin female.This cable is...

Why won’t my cash drawer open that is connected to my printer?

The Ithaca 9000 printer has an RJ11 cash drawer port for connecting a cash drawer. This port is hard wired for an EPSON configuration. When purchasing a cash drawer to use with this printer, an Epson cash drawer cable must be ordered. Cash drawer cables are not...

Why won’t my printer cut?

The printer will cut the paper when the printer receives the cut command from the system. This command code depends on the Emulation Mode the printer is in. This can be determined by printing a configuration listing. See Manual Configuration for how to print out this...

Where can I order paper?

Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com

Where can I order parts?

Parts can be ordered online through our TransAct Supplies website at https://www.transactsupplies.com

Do you offer repair services?

Yes, we offer repair at one of Repair Centers in and outside the United States. Please use our convenient RMA web form.