Epic 880 Support Topics

All Topics

Where can I order paper?

Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com

Troubleshooting the Epic 880

Printer Status LED’s The Epic 880TM printer has four indicator lights to indicate various operating states of the printer. In general these are Fault, Cover Open, Paper Status, and Ready. The printer may be in normal operation, self test or in one of two boot load...

Epic 880 Test Mode

The Diagnostics/Config button The printer has a configuration and diagnostics button on the right side of the printer, labeled CONFIG. The Diagnostics/Config button is a multifunction button. By pressing and releasing the Diagnostics/Config button, the printer will...

Epic 880 Port Pin Outs

Communications Interface RS232 Serial Communications Interface The RS232 Serial interface connector is a 14 position Molex Minifit Jr®., part number 39-30-1140, which mates with Molex part number 39-01-2140 or equivalent. Signal Voltage and Current levels The serial...

Epic 880 Manual Configuration

Configuration There are two ways to configure the Epic 880TM printer: the first is to use the manual configuration sequence by using the CONFIG and FEED key, and the second is to use TransAct’s remote configuration software. TransAct Technologies offers the use of a...

What interface does my Epic 880 have?

USB and RS-232 communications are supplied through interface connections at the rear of the printer, as illustrated in the figure. The Serial RS-232 interface connector is a locking Molex connector and the USB interface is a standard USB B connector. Power is supplied...

When I print to my Epic 880 printer, nothing happens?

Verify the Epic 430 printer has power and is connected to the system or game. This printer is a thermal printer that requires thermal paper. Make sure the paper is loaded properly. See diagram below: Loading Paper The Epic 880 printer uses a continuous roll of POS or...

How do I know what firmware is currently in my Epic 880?

To find out what firmware is currently in your Epic 880 printer, simply press and hold the FEED button for about 4 seconds (or until all 4 LED lights are lit), and the printer will print out a list of all the current configuration settings in the printer. After the...

Do you offer repair services?

Yes, we offer repair at one of Repair Centers in and outside the United States. Please use our convenient RMA web form.