Ithaca 280 Support Topics

I have an ethernet interface on my printer, and I can ping to my printer, but I can’t print to it. Why?

Ithaca 280 Support Topics, Ithaca 9000 Support Topics

The most common reason why this happens is because the “Enable bidirectional support” checkbox is checked under the Ports tab in the Properties of your printer. To uncheck this, go to your Printers and Faxes/Devices and Printers page, right click on your printer and...

Where can I order paper?

Epic 880 Support Topics, Ithaca 280 Support Topics, Ithaca 9000 Support Topics

Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com

Where can I order parts?

Epic 950 Support Topics, Ithaca 280 Support Topics, Ithaca 9000 Support Topics

Parts can be ordered online through our TransAct Supplies website at https://www.transactsupplies.com

Do you offer repair services?

Epic 880 Support Topics, Epic 950 Support Topics, Ithaca 280 Support Topics, Ithaca 9000 Support Topics

Yes, we offer repair at one of Repair Centers in and outside the United States. Please use our convenient RMA web form.

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