AccuDate 9700 Touch Screen, AccuDate PRO Support Topics
Your AccuDate terminal is configurable in a number of ways that can be accessed from the Settings Screen. To access the Settings Screen, press the Setup button (Gear Icon in the bottom row of buttons). You will be prompted for your password. If you cannot remember...
AccuDate PRO Support Topics, AccuDate 9700 Printing
If you’ve noticed that the date & time on your AccuDate terminal is incorrect, either through the hold times on your labels or the time displayed at the top of your screen, the fix is quick and easy! Adjusting date and time on your terminal can be done from the...
AccuDate 9700 Support Topics, AccuDate PRO Support Topics, AccuDate XL Support Topics, AccuDate XL2e Support Topics
With your AccuDate Food Freshness Terminal powered on, grab the tabs on the lower sides of the screen and pull upwards to open. Open up the Printing Mechanism’s latch by pinching the blue plastic piece so that it slides to the left, then pull up. Allow the top of the...
AccuDate 9700 Printing, AccuDate PRO Support Topics
If your AccuDate terminal is experiencing issues when printing on labels, there are many troubleshooting steps to take to try to restore normal functionality. Label printing issues can be broken up into four distinct categories Feeds, but does not print anything on...
AccuDate 9700 Printing, AccuDate PRO Support Topics
If your AccuDate terminal feeds blank labels after printing your selected label correctly, this means that your roll of labels needs to be calibrated. Calibrating your labels means that your AccuDate Terminal knows where your label starts and ends. This way, it will...
AccuDate 9700 Getting Started, AccuDate 9700 Support Topics, AccuDate PRO Support Topics, AccuDate XL Support Topics, AccuDate XL2e Support Topics
Should your AccuDate terminal ever need service or troubleshooting with a tech, you’ll want to know where your terminal’s Serial Number is located. This will tell us what type of warranty you have, how long that warranty is, and what sort of software and firmware is...